Shipping policy
Shipping Policy
At RJM Customs, we strive to provide a smooth and reliable shipping experience. Below are the details regarding our shipping process.
1. Processing Time
- All orders are typically processed within 2-7 business days after payment is received. Custom or personalized orders may take longer to process.
- You will receive an email notification with tracking information once your order has shipped.
2. Shipping Rates & Delivery Times
- Shipping rates are calculated at checkout based on the weight, size, and destination of your order.
- We offer standard and expedited shipping options. Delivery times may vary depending on your location, but typical delivery times are:
- Standard Shipping: 5-14 business days (domestic orders)
- Expedited Shipping: 2-4 business days (domestic orders)
3. Shipping Carriers
- We ship using reliable carriers such as USPS, UPS, or FedEx.
- A tracking number will be provided once your order is shipped. You can track your package through the carrier's website.
4. International Shipping
- We currently offer international shipping to selected countries. Additional shipping fees and delivery times may apply based on the destination.
- Customers are responsible for any customs duties, taxes, or import fees that may be applied upon arrival in the destination country.
5. Order Issues
- If your order is lost or damaged in transit, please contact us at rjmcustomsinfo@gmail.com as soon as possible. We will do our best to resolve the issue and ensure that your order reaches you.
6. Address Accuracy
- Please double-check that your shipping address is correct before completing your order. RJM Customs is not responsible for delays or lost packages due to incorrect or incomplete addresses.
7. Shipping Insurance
- For an additional fee, we offer shipping insurance for items that are particularly fragile or valuable. Please contact us prior to placing your order if you would like to add this option.
Contact Us:
Email: rjmcustomsinfo@gmail.com
Website: rjmcustoms.com